Frequently Asked Questions
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We provide cleaning services throughout Chicago and surrounding suburbs. If you're unsure whether you're within our service area, feel free to reach out — we’re happy to confirm.
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We specialize in:
Deep cleaning
Move-in / move-out cleaning
Listing preparation cleaning (for real estate)
Recurring maintenance cleaning
Our focus is on high-quality, detail-oriented service that makes your home feel new again.
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Yes — we bring all professional-grade cleaning supplies and equipment.
Our products are safe, effective, and pet-friendly, which is especially important for many of our clients. -
You can request a quote by sending us:
Your address
Basic details about your home (beds/baths)
Photos (if available)
For smaller condos (2 bed / 2 bath or less), we offer set pricing.
For larger homes, we create a custom quote based on size and condition. -
No — we do not require a deposit.
Payment is due after the cleaning is completed. -
We accept convenient digital payments. Details will be provided when your booking is confirmed.
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We require at least 36 hours notice for cancellations.
Late cancellations are subject to a $75 fee. -
Our deep cleaning is extremely detailed and may include:
Dusting walls, ceilings, vents, and baseboards
Cleaning doors, frames, and handles
Deep bathroom and kitchen cleaning
Appliance cleaning
Interior cabinet and drawer cleaning (if requested)
Window and screen dusting
We focus on the details most companies miss.
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Not at all. Most of our clients prefer to provide:
A key
Lockbox access
Or entry instructions
We’ll take care of everything and leave your home fresh and ready.
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Yes — we provide before and after photos upon request, especially for:
Move-out cleanings
Real estate listings
This is a favorite feature for our realtor clients.
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Yes — we regularly partner with realtors to prepare homes for:
Listings
Showings
Closings
Our goal is to make properties feel clean, fresh, and move-in ready, helping them show better and sell faster.
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We do our best to accommodate urgent requests depending on availability.
If you're on a tight timeline, reach out as soon as possible. -
Yes — we offer carpet cleaning as an add-on service.
Our process includes:
Deep cleaning treatment
Enzyme-based deodorizer (kills bacteria and odors)
Protection treatment to keep carpets cleaner longer
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Yes — we love working in homes with pets 🐶🐱
Our products are safe, and our team genuinely enjoys your furry family members. -
We are a boutique cleaning company, which means:
We intentionally stay small to maintain quality
We focus on attention to detail
Every home is treated with care — not rushed
Our goal is simple:
👉 To make your home feel new again. -
Yes, please make sure your alarm system is disabled before our team arrives. If we are unable to access the property due to an active alarm, additional charges may apply.
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Yes, electricity must be available at the time of service. If our team arrives and there is no power, a $50 inconvenience fee will be charged.
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Please ensure all windows and sliding doors are in full working order before your appointment. We are not responsible for any windows or sliding doors that cannot be closed after being opened during the cleaning.
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If a screen cannot be removed without force, we will skip cleaning that window and the area behind it. We do not force or pry screens to avoid causing damage.
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We take great care while cleaning, however we are not responsible for any damage to blinds, shades, curtains, or other window treatments that may occur during the cleaning process.
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A $75 fee applies to any cancellations or rescheduling requests made within 24 hours of the scheduled appointment.
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We’re happy to help. Reach out anytime and we’ll guide you through the process.